Privacy Policy

Last Updated: March 13th, 2025

Dr. Darrell Wolfe ("we", "us", or "our") operates docofdetox.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Personal Information:
We collect the following types of personal information when you interact with our Site:
- Name, email address, phone number, and mailing address when you purchase goods/services or contact us.
- Payment details (e.g., credit/debit card information) when you make a purchase.
- Customer support inquiries and related interactions.
- Any information voluntarily submitted through forms or surveys.

Usage Data: We automatically collect certain data to enhance user experience, including: IP address, browser type, operating system, and device information. Pages visited, time spent on the Site, and interactions with content. Cookies and tracking technologies to analyze website traffic and personalize user experience.

2. How We Use Your Information
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We use collected information to:
- Process and fulfill orders for nutraceuticals, consultations, and other services.
- Provide customer support and respond to inquiries.
- Communicate about transactions, order status, or account updates.
- Improve Site functionality, performance, and user experience.
- Send promotional emails and SMS notifications (with opt-out options).
- Conduct data analysis, marketing research, and service improvements.
- Comply with legal obligations and protect against fraud or security risks.

3. Sharing Your Information
We do not sell or rent your personal information.

However, we may share data with:
Payment processors: To facilitate secure transactions.
Shipping carriers: To deliver products and track orders.
Website hosting and service providers: To support the functionality of our Site.
Legal and regulatory authorities: If required by law or to enforce our policies.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention
We retain personal information only as long as necessary for legitimate business purposes, legal compliance, or dispute resolution. If you request data deletion, we will remove your personal data, except where retention is required for legal or security reasons.

5. Your Rights (Under Canadian PIPEDA)
You have the right to:
Access your personal data and request a copy.
Correct inaccurate or incomplete data.
Withdraw consent for data use (where applicable).
Request deletion of your information unless legally required otherwise.
File a complaint with a regulatory body if you believe your privacy rights are violated.

To exercise these rights, contact us at support@docofdetox.com.

6. Security Measures
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We implement reasonable security measures, including:
- SSL encryption to protect data transmissions.
- Secure payment gateways to prevent unauthorized access.
- Regular security audits and monitoring for vulnerabilities.

Note: No electronic transmission or storage method is 100% secure.
Users should also take precautions to protect their personal information.

7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain user sessions and login preferences.
- Analyze traffic and optimize website performance (e.g., Google Analytics).Personalize content and advertisements.

You may disable cookies via your browser settings, but some Site features may not function properly.

8. International Data Transfers Your data may be transferred to and processed in countries outside Canada (e.g., the U.S.) where different data protection laws may apply. We ensure reasonable safeguards are in place to protect your data.

9. SMS Terms and Conditions

Product Description
By providing your mobile phone number, you consent to receive SMS messages from Doc of Detox related to account notifications and order updates.

Message Frequency
Message frequency may vary.

Message and Data Rates
Standard message and data rates may apply depending on your carrier.

Opting Out You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at support@docofdetox.com.

Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.

10. Children’s Privacy
Our Site is not intended for users under 18. We do not knowingly collect children’s data. If we become aware of any such data, we will take immediate steps to delete it.

11. Third-Party Links and Services
Our Site may contain links to third-party websites or services. We are not responsible for their privacy policies or data handling practices. We encourage users to review the privacy policies of third-party sites before providing personal information.

12. Policy Updates
We reserve the right to update this Privacy Policy periodically. Changes will be posted here with an updated effective date. Material changes will be communicated via email or a Site notice.

13. Contact Us
For privacy-related questions or requests, contact:
Dr. Darrell Wolfe
Phone: 1 (855) 900-4544
Email: support@docofdetox.com